Shipping policy
SHIPPING POLICY
Processing Times
At PRPHRNLIA, we take pride in delivering premium-quality garments. Every order is carefully prepared, inspected, and packaged before shipment.
On-Hand & Made-to-Order Items
Estimated processing time:
- 4–7 business days
Processing includes:
- Order verification
- Production (if applicable)
- Quality inspection
- Packing & handling
- Shipment preparation
Pre-Order Items
Pre-Order products are estimated to require up to 35 days for processing.
This timeframe includes:
- Order verification
- Production & manufacturing
- Quality control
- Packing & handling
- Shipment preparation
Pre-Order processing times are estimates and may vary depending on production schedules and demand.
Shipping Times
Shipping begins after your order has completed processing.
United States
- Estimated Shipping: 2–4 business days
International Orders
- Shipping times vary by country and shipping method.
- Your estimated delivery timeframe and available shipping options will be displayed at checkout before you complete your purchase.
Please note that international shipments may be subject to customs processing, import duties, taxes, or carrier delays that are outside of PRPHRNLIA's control.
Tracking Information
Once your order has shipped, you'll receive a shipping confirmation email containing your tracking number. Please allow 24–48 hours for tracking updates to appear after receiving your confirmation email.
Shipping Delays
All processing and shipping times are estimates and are not guaranteed. Delays may occur due to:
- High order volume
- Holidays
- Severe weather
- Customs inspections
- Carrier service interruptions
- Other unforeseen circumstances
PRPHRNLIA is not responsible for shipping delays once an order has been transferred to the shipping carrier.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information provided at checkout is accurate.
PRPHRNLIA is not responsible for orders shipped to an incorrect address entered by the customer. If you need to update your shipping address, please contact us immediately before your order has been shipped.
Lost or Stolen Packages
Once your order has been shipped and accepted by the shipping carrier, PRPHRNLIA is no longer responsible for the package.
If your package is:
- Lost
- Stolen
- Delayed
- Marked as delivered but not received
Please contact your local post office or shipping carrier directly to file a claim or request assistance.